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Content
- Bet Sports Betting
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- How to Avoid Transaction Fees when Betting on Sports
- Player’s account is inaccessible due to authentication issue.
- Player’s withdrawal delayed due to verification process.
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It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The player from Turkey has been struggling to withdraw their winnings. The player’s self exclusion failed as she was able to open new accounts. ”Abhibhan” from India made a deposit of 10,000 INR which was debited from his bank account but not credited to his player’s account. Almost 3 months later, he still didn’t get the refund from casino.
Customer support had been unresponsive to the player’s queries. However, the issue was resolved after the casino responded and credited the deposit amount to the player’s account. Consequently, we had marked the complaint as ‘resolved’ in our system.
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The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The complaint was rejected because the player did not respond to our messages and questions. The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Mexico is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Tunisia encountered a Google authentication problem that prevented him from accessing his casino account.
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We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues. Despite this, we had offered to contact the casino on the player’s behalf. The betting on sports games is considered in the world among the most attractive activities. The bettors can take care of their sportsbooks and place bets on well-known games.
After fulfilling numerous documentation requests and participating in a Skype call, his account had been blocked unexpectedly. Despite his appeal and sending notarized documents, the player couldn’t access his account or his winnings. The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit.
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Despite offering his government-issued driver’s license as identification, the casino only accepted ID Cards and Passports for self-exclusion. We attempted to mediate the situation, but the casino insisted on a specific self-exclusion process that the player found intrusive. The player from Tunisia had made a 50TND deposit via E-payment, which was not credited into their account after 3 hours as stated by the casino.
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The player from Chile requested the casino to impose a deposit limit or close their account due to gambling issues. Despite their efforts, the casino has not complied, resulting in the player losing 470,000 CLP. The case was successfully resolved, and the player got a refund. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs.
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The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply. The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint.
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Later, the player informed us that they were allowed to make withdrawals but when we asked to confirm receiveng winnings, the player didn’t respond. Without confirmation from the player we were forced to reject the complaint. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.
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The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’.
The casino maintained that the decision was fair and reasonable but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts. Despite extending the timer for response, the player had not provided any further information. Therefore, we had been unable to investigate further and had to reject the complaint. The player from India had deposited ₹1,900, which had not arrived in his casino account. He complained about the lack of responsiveness from customer support.
Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days. The casino’s support had promised to look into the matter; however, the resolution was delayed. We had requested additional evidence from the player to better understand the situation.
The player made a few successful deposits and withdrawals during a two months period but after his last withdrawal request was made, his account was blocked. The casino asked him to send documents for verification but it was taking way longer than expected. For over two months period, the casino kept on asking the player to provide the documents all over, again and again, they even had two Skype phone calls. Later on, the player was accused of breaking multiple rules in the casino.
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Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The complaint was rejected as it was sports betting related. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds.
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Despite extending the response time by 7 days, the player had failed to respond. Consequently, we were unable to investigate further and had to reject the complaint. The player from Egypt had reported an issue with a deposit he had made on October 31st, which had been deducted from his Vodafone cash wallet but not credited to his casino account. Despite having reached out to the casino’s support and provided all necessary details, he had received no solution or response for over 20 days. We had advised the player to contact his payment provider for an investigation. The player had continued to express his frustration over the delay, insisting that the transaction was successful.
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The casino didn’t respond to mediator’s request to give updates regarding this ongoing complaint. ”Vema957” from India made a deposit of 50,000 INR which was debited from his bank account but not credited to his player’s account. Almost 4 months later, he still didn’t get the refund from casino.
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The casino responded by stating that the player had violated their terms and conditions by having multiple accounts. Despite the player’s contestation, the casino stood by its decision. In addition, it seems the issue is related to sports betting and breaching its rules and bonus abuse. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting.
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Despite multiple attempts to contact support through various channels, they received no response for over 24 hours. The player confirmed that the account balance was only 0.56 INR. We explained that the casino might close the account without reason due to the minimal balance and recommended choosing a different casino. The 1xBet Casino has all the great casino games you’d expect. You’ll find slots and table games galore throughout the site. There’s also a full sports betting section on the website that showcases bets on sporting events worldwide.
Player’s withdrawal delayed due to verification process.
Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. The player from Benin had been unable to access his 1xbet account since October 2022. Despite having provided the requested documents for verification, the player remained unable to access his account and had received no response from the casino’s security team. The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’.
Also, his account was blocked and the casino confiscated his balance because he was accused of having duplicate accounts. A player from Bolivia has been waiting for account verification for 20 days to process a withdrawal. The required documents were provided, but despite contacting live support daily, the issue hasn’t been resolved. The player from Bolivia made a withdrawal request and went through a two-week verification process.
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Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs. The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint. The player from Pakistan had had their account with 1xbet closed and over $4100 confiscated, following an investigation into alleged multi-accounting. The player acknowledged knowing another account holder, but denied any relationship.
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He had been expecting a transfer of 5000 CAD and had sent an email to the casino five days prior without receiving a response. He had confirmed receiving the expected amount and was unsure of the remaining balance in his blocked account. We had clarified that casinos could block accounts for any reason as long as they didn’t withhold players’ funds.
We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Benin had had his 1xbet account verified three times and had made several withdrawals.
We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision.
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The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment. ”Inform2Tuhim” from India complained about the fact that the three deposits he had made 3 months ago were still not credited to his player’s account. The casino responded that the problem was on the side of player’s payment system.
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We engaged in dialogue with the casino, but they failed to provide substantial evidence to support their claims. The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet. Despite having successfully verified his identity, the casino accused him of using falsified documents and blocked his withdrawal attempt. The player stated that he had won the amount through sports betting, not casino games. Due to the fact that our forum only dealt with online casino complaints, we were unable to assist him further. However, we offered to provide him with a list of websites that might have been able to help with his sports betting issue.
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The player from Argentina had their account blocked by the casino, which was holding $550 in winnings, due to claims of having multiple accounts. The player admitted to having created three accounts, one with the help of his brother. It was explained that creating multiple accounts was a violation of the casino’s terms and conditions. Consequently, the complaint was rejected, and the player was advised to adhere to the rules in the future. 1Xbet never disappoints when it comes to bonuses and promotions. I’ve received various offers that boost my betting experience and increase my chances of winning.
The Complaints Team had extended the response timer by 7 days, but the player did not respond within the given time frame. The player from Argentina was frustrated by the casino’s persistent request for a photograph of a virtual bank card during the then ongoing verification process. Despite having provided a multitude of requested information, repeated requests for an impossible photograph had pushed the player to consider filing a complaint. We had asked the player to forward all the relevant communication between him and the casino regarding the issue with his verification. However, the player did not respond to our messages and questions.
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